Impediment Intelligence
Delivery for a $50M account generated enormous operational data — every blocker, dependency, and delay — and all of it was sitting unused. I saw the opportunity: turn that record into intelligence. I architected and engineered a platform that captured, classified, and attributed every impediment, revealing exactly where time went — internally, with the client, or with their partners.
It sharpened everything it touched: recurring blockers engineered out before they resurfaced, client conversations grounded in shared evidence, delivery decisions made on data instead of memory. The CTOs of Tucows' three business units selected it as winner of the company's inaugural AI competition.